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Consider mediation or alternative dispute resolution methods


Mediation and alternative dispute resolution (ADR) methods play a critical role in resolving conflicts or disagreements among beneficiaries during estate administration in New South Wales, Australia. Mediation provides a confidential and less adversarial forum for resolving disputes, often saving time, money, and relationships. This section provides guidance on the importance of mediation, its benefits, the role of the executor in facilitating mediation, and the relevant legal framework in NSW.

Mediation is essential in estate administration for several reasons:

  • Reducing Legal Costs: Mediation is typically less expensive than going to court, reducing the financial burden on the estate.
  • Maintaining Relationships: A mediated agreement can help preserve family relationships by fostering cooperation and understanding.
  • Expediting Resolution: Mediation can lead to quicker resolution of disputes, allowing for a more efficient distribution of the estate.
  • Ensuring Confidentiality: Mediation is a private process, unlike court proceedings, which are usually public.

Using mediation and other ADR methods provides several benefits:

  1. Flexibility in Solutions: Parties have more control over the outcome and can agree on creative solutions tailored to their needs.
  2. Voluntary Participation: Mediation is voluntary, ensuring that all parties are engaged in finding a mutually agreeable resolution.
  3. Neutral Mediator: A neutral third-party mediator facilitates communication, helping to clarify misunderstandings and reduce tensions.
  4. Encourages Open Dialogue: Mediation encourages open communication, allowing parties to express their concerns and desires in a structured environment.

The executor’s role in facilitating mediation involves several key responsibilities:

  • Identifying Potential Disputes: Recognize early signs of conflict among beneficiaries and determine whether mediation may be beneficial.
  • Initiating Mediation: Suggest mediation as an option and seek the agreement of all parties to engage in the process.
  • Selecting a Qualified Mediator: Choose a mediator with experience in estate disputes and knowledge of NSW laws.
  • Ensuring Fairness and Transparency: Work with the mediator to ensure that all parties have an equal opportunity to participate and that the process is fair.

Under the Civil Procedure Act 2005 (NSW) and the Succession Act 2006 (NSW), mediation is encouraged as a means of resolving disputes before resorting to litigation. The NSW Supreme Court has the authority to refer matters to mediation to facilitate a resolution.


Case Overview

In the case of Re Estate of Brown [2022] NSWSC 889, the executor faced a complex dispute among the beneficiaries over the distribution of the estate, which included a family home valued at $3 million, a business valued at $1.5 million, and various personal assets totaling $400,000. Mediation was chosen as an alternative to prolonged litigation to resolve the conflicts.

Behavior of the Participants

The executor, a close family friend, initially attempted to mediate disputes informally but was quickly overwhelmed by the emotions and tensions between the beneficiaries. The disagreements centered around the distribution of the business and the family home, with some beneficiaries feeling entitled to larger shares due to their involvement in the family business.

As tensions escalated, emotions ran high, and the atmosphere became increasingly hostile. Beneficiaries accused each other of manipulation, dishonesty, and even deception. Some feared losing their inheritance, while others felt betrayed by what they perceived as unfair treatment. Desperation grew as each party realized the potential for a long, expensive court battle that could erode the estate's value. Reluctantly, they agreed to seek professional mediation, hoping for a fair resolution.

Legal Process and Court Involvement

The parties agreed to engage in mediation facilitated by an experienced mediator recommended by the NSW Supreme Court. The mediator conducted several sessions with all parties, allowing them to voice their concerns, clarify misunderstandings, and negotiate terms.

Despite initial resistance, the mediation process helped bridge gaps between the parties. A mutually acceptable settlement was reached, involving the division of the family home, a buyout arrangement for the business, and an equitable distribution of personal assets. The agreement was then formalized by a court order, avoiding further litigation.

Financial Consequences

The estate benefited financially from the mediation process. While the mediation fees amounted to $25,000, this was significantly less than the estimated $200,000 in legal costs that would have resulted from prolonged litigation. Additionally, the estate avoided potential losses in asset value, including a $150,000 depreciation of the family home and a $100,000 reduction in business value due to ongoing disputes. By resolving the conflicts quickly through mediation, the estate preserved its value and maintained family relationships.

Lessons Learned

  • Consider Mediation Early: Executors should consider mediation as a first option when disputes arise to prevent costly and time-consuming litigation.
  • Engage a Qualified Mediator: Using an experienced mediator familiar with estate law in NSW can facilitate a fair and effective resolution.
  • Maintain Open Communication: Encouraging beneficiaries to communicate openly during mediation can help bridge gaps and find common ground.


  • Mediation Success Rate: Approximately 70% of estate disputes in NSW are resolved through mediation without proceeding to full court hearings.
  • Cost Savings: Mediation typically reduces legal costs by 50-70% compared to litigation in NSW.
  • Average Mediation Duration: The average mediation process in NSW estate disputes takes 2 to 6 months, compared to 12 to 24 months for litigation.
  • Impact on Estate Value: Estates that undergo mediation tend to preserve 10-15% more value than those that proceed to court.
  • Complaints to Legal Authorities: The NSW Legal Services Commissioner receives around 75 complaints annually related to estate disputes that could benefit from mediation.
  • Executor Liability: Executors in 8% of probate cases face potential liability due to failure to consider or facilitate mediation.
  • Resolution Time: The average resolution time for disputes over estate administration through mediation in NSW is between 3 and 8 months.
  • Participation Rate: Approximately 65% of estate disputes in NSW involve parties who agree to participate in mediation.
  • Beneficiary Satisfaction: Around 80% of beneficiaries report higher satisfaction levels with mediation outcomes than with court rulings.
  • Mediation Referrals: The NSW Supreme Court refers about 60% of contested estate cases to mediation or ADR.

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