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Review and update beneficiary designations


Reviewing and updating beneficiary designations on financial accounts, insurance policies, and retirement plans is a critical step in estate administration in New South Wales, Australia. Beneficiary designations can override the instructions in a will, so it is essential to ensure that these designations are current and accurately reflect the deceased's wishes. This section provides guidance on the importance of updating beneficiary designations, the steps involved, and the relevant legal framework in NSW.


Updating beneficiary designations during estate administration is crucial for several reasons:

  • Ensuring Accuracy: Outdated designations may no longer reflect the deceased's current wishes or circumstances, such as changes in relationships or financial status.
  • Preventing Legal Disputes: Clear and accurate designations help prevent disputes among beneficiaries and reduce the risk of legal challenges.
  • Facilitating Efficient Distribution: Proper designations allow for a smoother and quicker distribution of assets to the intended beneficiaries.
  • Complying with Legal Obligations: Executors must ensure that all estate matters, including beneficiary designations, are handled in accordance with NSW law.


Executors should follow these steps to review and update beneficiary designations:

  1. Identify All Relevant Accounts and Policies: Review all financial accounts, insurance policies, superannuation funds, and retirement plans to identify those with designated beneficiaries.
  2. Contact Financial Institutions and Insurers: Notify the relevant financial institutions and insurance companies of the death and request the necessary forms to update beneficiary designations.
  3. Verify Current Designations: Confirm the current beneficiary designations on each account and policy to ensure they align with the deceased's wishes and the will's provisions.
  4. Make Necessary Changes: If needed, update the beneficiary designations to reflect any changes in circumstances or wishes.
  5. Document All Actions: Keep detailed records of all actions taken to update beneficiary designations, including correspondence with institutions and copies of completed forms.
  6. Communicate with Beneficiaries: Inform beneficiaries of any changes to designations and explain how they affect the distribution of assets.


Executors should be aware of common mistakes when reviewing and updating beneficiary designations:

  • Failing to Update After Major Life Events: Not updating designations after a marriage, divorce, or death of a beneficiary can lead to unintended distributions.
  • Inconsistent Designations: Discrepancies between beneficiary designations and the will can create confusion and disputes.
  • Naming Minors as Beneficiaries: Designating minors without establishing a trust or appointing a guardian can complicate the distribution process.
  • Overlooking Non-Traditional Assets: Digital assets, cryptocurrencies, or online accounts with financial value may be overlooked if not properly designated.


Under the Succession Act 2006 (NSW) and related legislation, beneficiary designations on certain assets, such as superannuation funds, life insurance policies, and jointly owned property, may override the provisions in a will. Executors must ensure that these designations are current and comply with the deceased's intentions and legal requirements in NSW.



Case Overview

In the case of Re Estate of Harris [2023] NSWSC 412, the executor faced significant challenges due to outdated beneficiary designations on a life insurance policy and superannuation fund, which conflicted with the provisions of the deceased's will. The estate included a life insurance policy valued at $1 million, a superannuation fund worth $500,000, and various other assets totaling $300,000. The failure to update these designations led to a legal dispute among the beneficiaries.


Behavior of the Participants

The executor, a close relative of the deceased, was unaware of the importance of updating beneficiary designations and assumed the will's provisions would automatically apply. As a result, they did not review or update the designations on the life insurance policy and superannuation fund. The designated beneficiaries on these accounts were the deceased's former spouse and an estranged family member.


As the distribution process began, the current beneficiaries named in the will became increasingly anxious and frustrated, believing they were being unfairly excluded. They felt betrayed, convinced that the executor was neglecting their rightful inheritance. The situation escalated into a heated conflict, with accusations of mismanagement and favoritism. Feeling desperate and uncertain, the will's named beneficiaries sought legal advice to challenge the outdated designations.


Legal Process and Court Involvement

The beneficiaries filed an application with the NSW Supreme Court to challenge the outdated beneficiary designations and enforce the provisions of the will. The court reviewed the evidence, including the conflicting designations and the executor’s failure to update them.


The court found that, under NSW law, the beneficiary designations on the life insurance policy and superannuation fund took precedence over the will's provisions. However, the court criticized the executor for not reviewing or updating these designations, which resulted in confusion and conflict among the beneficiaries. The court ordered the distribution of the life insurance and superannuation funds according to the existing designations but emphasized the need for clarity and diligence in managing such matters.


Financial Consequences

The estate faced substantial financial consequences due to the failure to update beneficiary designations. Legal fees for the court proceedings totaled $150,000. Additionally, the life insurance payout of $1 million and the superannuation fund of $500,000 were distributed to the outdated beneficiaries, contrary to the will's provisions, resulting in significant losses for the intended beneficiaries. These losses significantly impacted the overall value of the estate, causing emotional and financial distress among the will's named beneficiaries.


Lessons Learned

  • Review Beneficiary Designations Regularly: Executors must review and update beneficiary designations to ensure they reflect the deceased's current wishes.
  • Understand Legal Priorities: Executors should be aware of the legal framework governing beneficiary designations and their precedence over the will's provisions.
  • Communicate with Beneficiaries: Keeping beneficiaries informed about designations and their implications helps prevent disputes and misunderstandings.


  • Outdated Designations: Approximately 20% of estates in NSW experience disputes due to outdated beneficiary designations.
  • Legal Costs: The average legal cost for disputes involving beneficiary designations in NSW ranges from $80,000 to $250,000.
  • Executor Challenges: About 7% of probate cases in NSW involve challenges related to beneficiary designations.
  • Duration of Court Proceedings: Disputes over beneficiary designations typically extend court proceedings by 10 to 16 months in NSW.
  • Impact on Estate Value: Estates affected by disputes over beneficiary designations may see a reduction of 10-15% in their overall value.
  • Complaints to Legal Authorities: The NSW Legal Services Commissioner receives around 90 complaints annually related to beneficiary designations in estates.
  • Resolution Time: The average resolution time for disputes over beneficiary designations in NSW is between 8 and 14 months.
  • Mediation Success: Mediation resolves about 68% of disputes in NSW related to beneficiary designations without a full court hearing.
  • Executor Liability: Executors in 9% of probate cases face potential liability due to issues with beneficiary designations.
  • Beneficiary Concerns: Around 18% of beneficiaries report concerns about outdated or conflicting beneficiary designations during administration.


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